Corporate philosophy of Volans
Volans is focused on creating high-quality, stylish and practical everyday furniture, bringing convenience to our lives.
Privacy Statement
The delivery address information and personal information provided when placing an order on this website are not used for other purposes, and are only used for delivery and email notification of order details.
- Solemnly declare:
- Will not use the user's personal information or pictures for advertising without the user's consent.
- Will not sell any user's contact information.
Our Company & Return Policy
Our company wholeheartedly provides you with high quality, low price, high cost performance products. A perfect choice for modern home style.
1. If the product has any quality problems, or the product is seriously damaged during transportation, you only need to provide a picture of the product or the outer packaging is damaged, we will give you a full refund, and the return cost will be paid by us.
2. If the product has slight inconspicuous scratches, but it does not affect the use, we will also give you satisfactory compensation if you accept the reserved product.
3. If the accessories and parts are missing, we will reissue the corresponding parts free of charge.
4. If the factory batch problem causes serious color difference between the product and the online picture, we will also discuss with you the corresponding compensation and solutions, and feedback the color difference with the factory to make timely adjustments. If it is a slight color difference caused by different monitors, I hope you can accept it, but if you are really dissatisfied, we will also negotiate a solution with you and compensate appropriately.
5. If the size is not suitable, then we recommend that you measure the required space and the acceptable size in advance because of the slight measurement error, so as to avoid the size error, so as to avoid both sides. Loss and time.
If you have any questions, you can send an email to us at any time, you can send a picture + text description, we will definitely give you a satisfactory solution.
Warm Tips
After negotiating a refund, you will receive the refund within 24 hours. In addition, if the return is negotiated, we will attach the return address and prepaid label to you in the email.
Our Team
Modern professional equipment, strong team of design and technical workers, computerized production management system and perfect after-sales service are the most favorable guarantee for the high quality of Volans furniture.